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Friday, January 30, 2004
The cross-channel pull of e-mail at Bombay: 10x more in stores than online
For years, home furnishings retailer Bombay Co. promoted only its web site in e-mailed marketing promotions--until it found out that e-mail marketing campaigns produced 10 times as many sales in stores as online. “We’re barcoding all our e-mails now so we can track the impact of e-mail campaigns across all sales channels,” Matt Corey, vice president of e-commerce and marketing, tells Internet Retailer.
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Posted by: DTB at 4:47 PM  |  Permalink


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