E-mail has revolutionized the way we work, communicate, and market products. But where will it be tomorrow? And how can you anticipate and capitalize on the societal and technological changes this rapidly evolving medium will bring?

We don't have to look further than across Karen's kitchen table -- where her husband, Jim, sits -- for guidance on how to predict change. A professor at Fordham University Graduate School of Business, Jim studied with media visionary Marshall McLuhan years ago. Today, he uses McLuhan's Four Laws of Media in his management and leadership classes, to stimulate thought about the effects of innovation.
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